Notes ≠ Knowledge

During my brief time so far as a consultant and pre-sales solution architect I have met several clients who will ask me very specific questions regarding how to configure a device. When I know the command I will share that information with the client. The client will then write down what I said verbatim in their notes. The client then mentions how they will use that information later in their production environment

Why No Technical Articles?

A friend asked why my articles have been focused on my philosophy of how to approach the IT profession instead of being focused on the technology that we implement as IT professionals. My answer is simply that there is too much information about the technology, but not nearly enough information on how to practice the profession itself. I would rather fill in the gaps than to contribute to the surplus. I have been v