Trust Is A Two Way Street

“You sales people will say anything. I’ll believe it when I see it!” I encounter the above statement, or some variant of it, far too often. It typically comes from angry prospective customers who are in trouble and they have read the marketing materials, but they have failed to do adequate research and planning. If you are offended by this article, then you are probably one of these types of customers. Client

Knowing How To Take Action Versus Knowing What Action To Take

I was pulled down a rabbit hole recently in trying to solve a technical issue. I was working in an unfamiliar environment with limited access to the administrators of the environment. I found some misconfigurations on the network that solved some minor issues. I suspected that there were additional networks issues, so I pulled in some more senior and experienced people to assist me with troubleshooting the problem.